chat 7meter Privacy Policy

This page describes what we collect when you use chat 7meter and how we keep that data protected. We at chat 7meter handle your personal information according to data protection principles: we collect only what we need to run our service, store it securely, and share it only where required by law or to process your requests.

Our chat 7meter platform operates across supported jurisdictions in Southeast Asia, including Jakarta, Surabaya, and Bandung. Your data may be processed and stored on servers that sit outside your home country. We undertake to follow consistent privacy standards regardless of where our infrastructure resides.

What We Collect and Why

We collect your email address, full name, phone number, and date of birth during account registration on chat 7meter. We need these details to verify your identity, communicate with you about your account, and comply with anti-money-laundering regulations. We also collect your residential address and government-issued ID (national identity card, passport, or driver's license) for Know-Your-Customer (KYC) verification.

When you use our chat 7meter platform, we record your gameplay history, tournament participation, deposit and withdrawal transactions, and device information (browser type, operating system, IP address). We collect this data to detect fraud, prevent account abuse, and improve our service performance. Payment transactions via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet are logged for reconciliation and dispute resolution.

How We Use Your Data

We at chat 7meter use your data for four core purposes. First, account management: we verify your identity, process your deposits and withdrawals, and recover your account if you lose access. Second, fraud prevention: we analyse your account behaviour to flag suspicious activity and protect other users. Third, legal compliance: we report to tax authorities and anti-money-laundering bodies as required by Indonesia and regional law. Fourth, service improvement: we analyse aggregated gameplay and traffic patterns to improve our slot tournaments, live-dealer tables, and sportsbook features.

We do not sell your personal data to marketing firms or data brokers. We may share your transaction history with your payment provider (such as mobile banking or local payment) to resolve disputes or verify failed transfers. We may also disclose your data to legal authorities if served with a warrant or court order.

Cookies and Tracking

Our chat 7meter platform uses cookies to keep you logged in, remember your preferences, and track your session for security. These cookies are essential to the platform's operation and do not require explicit consent. We also use analytics cookies to measure traffic patterns and user behaviour across our site, which help us optimise our slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) and live-dealer studios.

You can disable non-essential cookies in your browser settings, though this may limit chat 7meter functionality. We do not use cookies to build a profile of you across other websites.

Your Rights

You have the right to request a copy of your data that we hold. Contact our support team during business hours and we will provide a summary within one business week. You may also request that we correct inaccurate information, such as an outdated residential address on chat 7meter. If you wish to delete your account, we will erase your profile after any outstanding withdrawal requests settle, though we retain transaction records for tax and fraud prevention purposes for up to seven years as required by law.

We do not use your data for automated decision-making or algorithmic profiling that would materially affect you. All account restrictions—such as temporary holds during high-risk tournament periods—are reviewed by our human support team.

Your Contact Rights and Service Availability

If you have questions about how we handle your data on chat 7meter, our multilingual support team is available during standard business hours. Email us or use the in-app help centre to submit a privacy request. We respond to all inquiries within one business day. Our chat 7meter service is available only in jurisdictions where local law permits online gaming and wagering. You are responsible for verifying that your access and use comply with your own jurisdiction's law.

We review and update this privacy policy periodically. Material changes are communicated to you via email at the address on file. Your continued use of chat 7meter after such updates constitutes your acceptance of the revised policy.

We keep your data because we must—to run chat 7meter securely and comply with law. We delete it when we no longer need it.

Summary of key points

• We collect email, name, ID, and address for account security and legal compliance.
• We use your data to detect fraud, process payments, and improve our platform.
• We do not sell your data. We share it only with payment providers and authorities where required by law.
• You may request, correct, or delete your data by contacting our support team.
• Our chat 7meter service is available only where local law permits.